Privacy Policy

Journeydeal FZ LLC, operating Offline Booking (offlinebooking.com), respects your privacy. This policy explains what we collect and how we use it.

1. Information we collect
Contact details (name, email, phone), traveller details required for bookings, and payment information processed securely by our payment partners. We do not store full card numbers.

2. How we use your information
To process and confirm bookings, issue tickets and vouchers, provide customer support, send booking updates, and meet legal/regulatory requirements.

3. Sharing
We share necessary details with airlines, hotels and payment processors only to fulfil your booking. We do not sell your personal data.

4. Cookies
We use cookies and similar technologies to operate the site, remember preferences (such as currency by location) and improve performance.

5. Security
We use industry-standard measures, HTTPS encryption and PCI-DSS compliant gateways to protect your data.

6. Data retention & your rights
We retain data as long as needed for bookings and legal obligations. You may request access, correction or deletion of your data by emailing info@offlinebooking.com.

Contact: info@offlinebooking.com

Customer reviews ★★★★★ 4.7/5 from 7 reviews

★★★★★
Best fare and a real person to help
I compared a few sites and Offline Booking had the lowest fare on Mumbai–Dubai. What I loved most was being able to call and have someone confirm the booking for me. E-ticket came in seconds.
— Anita Sharma, Mumbai
★★★★★
Held my fare while I arranged leave
They held the fare for me until my office approved the dates. No hidden charges and the price was exactly as quoted. Will book again.
— Karan Patel, Ahmedabad
★★★★☆
Smooth flight + hotel package
Booked a Goa holiday with flights and hotel together. The hotel was exactly as shown and transfers were on time. Knocked off one star only because the app could be faster.
— Meera Iyer, Chennai
★★★★★
My go-to for flights now
Transparent pricing, instant confirmation and proper invoices for my company reimbursement. Support answered on the first ring.
— Vikram Singh, Delhi
★★★★★
Helped my parents book by phone
My parents aren't comfortable online, so the offline booking option was perfect. The agent walked them through everything and sent the ticket on WhatsApp.
— Fatima Khan, Lucknow
★★★★☆
Good refund handling
Had to cancel due to a work emergency. The refund was processed without endless follow-ups. Clear communication throughout.
— Sandeep Reddy, Hyderabad